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Our Policies

At Children's Center for Therapy and Learning, we are committed to providing you with the best possible care and we are pleased to discuss the referral process with you. Please give the clinic a call at 305-895-0444 so we can discuss your particular concerns. When you call we are happy to discuss our professional fees, schedules and answer any questions you have.

Your clear understanding of our financial policy is important to our professional relationship. Please ask if you have any questions about our fees, financial policy, or your responsibility

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Insurance

Insurance is a contract between you and your insurance company. As a courtesy to you, we inquire about your benefits and are not responsible if the actual payment is different than the benefits originally quoted. We will not become involved in disputes between you and your insurance company regarding plan benefits, deductibles, co-payments, co-insurances, covered charges, coordination of benefits, "usual and customary" charges, etc., other than to supply factual information as necessary. Please review our full financial policies in your intake paperwork packet.

We are contracted providers for many insurance companies and submit claims on your behalf.

• Referral for speach therapy, occupational therapy and/or physical therapy from primary-care physician
• Prior authorization from the insurance company
• Eligibility check

Cancelation Policy

Please notify our offices 24 hours in advance if you must cancel. For sessions canceled with less than 24-hour notice, a cancellation fee may be charged. If a session is canceled with more than 24 hours notice, there is no charge for a cancellation. A failure to attend three consecutive session may result in termination of services. “No-shows and late cancellations (same day as therapy) adversely affect therapy and are costly.

Weather Policy

The weather policy is as follows: the clinic is open except in cases of severe weather conditions requiring businesses to close. Please call the clinic to determine whether changes in the scheduled time of treatment are needed and if the opening of the clinic has been delayed.

Privacy and Patient Rights

Federal regulations require that health care providers describe for clients the circumstances in which therapy and medical information may be used and disclosed, and how you can access this information.

Please read and/or download our privacy policy (click here)